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I tried Intermapper, a solid visual network monitoring but showing its age
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Intermapper stands out in our best network monitoring tools roundup as a veteran solution that’s been serving IT teams for years. This network monitoring platform from Fortra focuses on visual network mapping and real-time status monitoring across Windows, Mac, and Linux environments.
TechRadar reviewers spend several weeks researching each major IT platform in the market, testing features and comparing pricing models. We found Intermapper offers solid fundamentals but struggles to compete with advanced solutions like LogicMonitor, our pick for the best network monitoring tool of 2025.
Still, Intermapper’s device-based pricing model makes it accessible for growing businesses. While it lacks the bells and whistles of modern competitors, Intermapper’s straightforward approach appeals to teams seeking a reliable and no-nonsense monitoring solution.
Intermapper: Features
Intermapper offers a comprehensive but somewhat dated feature set that works well for small to mid-sized networks. The platform excels at automatic network discovery and visual mapping, providing color-coded status indicators that make problem identification straightforward.
While these core features are well-executed and reliable, we noticed gaps in advanced analytics, AI-powered insights, and cloud-native integrations that competitors like Dynatrace and LogicMonitor provide. The pricing feels reasonable for basic monitoring needs, but organizations requiring sophisticated analytics might find better value elsewhere.
Automatic network mapping
Intermapper’s standout feature automatically discovers and maps your network infrastructure within minutes. You’ll see every IP-enabled device displayed with customizable icons and color-coded statuses that update in real-time. The platform supports hierarchical maps and sub-maps, letting you drill down into specific network segments like building floors or server closets.
Proactive monitoring and alerting
The platform monitors devices 24/7 using SNMP and other protocols, sending alerts via email, SMS, or sound when thresholds are exceeded. Smart alerting capabilities let you customize schedules, assign alerts to specific teams, and set up escalation procedures. Interface-level monitoring allows granular control over what gets monitored and alerted on.
Performance analysis and reporting
Intermapper tracks network performance metrics and generates reports for capacity planning. The platform now supports 64-bit data storage, improving scalability for high-speed network monitoring. Chart data retention policies help manage storage while preserving historical performance data.
PowerShell integration
Recent updates added PowerShell probe and notifier support, enabling automated responses to network events. This feature lets you restart services, run scripts, or perform other remediation tasks automatically when alerts trigger. The integration works particularly well with Windows applications like SQL Server and SharePoint.
Intermapper: Ease of use
Intermapper’s interface feels functional but dated compared to modern network monitoring tools. New users face a learning curve during initial setup and configuration, though the visual nature of network maps makes ongoing monitoring intuitive. But the platform lacks accessibility features found in newer solutions. And some users report that recovering from power outages can be challenging without reliable UPS systems.
The software runs on Windows, Mac, and Linux platforms with consistent functionality across operating systems. Once configured, daily monitoring becomes straightforward thanks to color-coded visual indicators and centralized dashboards. However, we noticed that customizing advanced features requires more technical expertise than user-friendly competitors demand.
Intermapper: Pricing
Plan | Starting price (paid annually) | What’s included |
|---|---|---|
Intermapper (25 devices) | $1,650/year ($137.50/month) | Network mapping, monitoring, alerting, web reporting, 24/7 support |
Intermapper + Flows (25 devices) | $1,930/year ($160.83/month) | Base features plus network traffic analysis |
Intermapper + Flows + Analytics (25 devices) | $2,230/year ($185.83/month) | Full suite with automated analytics and advanced reporting |
Intermapper’s device-based pricing model offers predictable costs that scale with your network size. This approach contrasts favorably with per-element pricing used by some competitors, making budget planning straightforward. However, the entry price of $1,650 annually for 25 devices positions Intermapper in the mid-range market, not as the budget option some reviews suggest. Volume discounts are available for larger deployments, though enterprise-grade features remain limited compared to premium alternatives.
Intermapper: Customer support
Fortra provides 24/7 human support to all Intermapper customers, which sets it apart from vendors offering tiered support models. You can reach the support team via phone, live chat, or email through the Fortra Community Portal. The company also provides technical bulletins, updates, and program fixes to keep your installation current.
Support quality appears solid based on user feedback, though some customers note that complex configuration issues may require escalation to higher-tier technicians. Documentation is comprehensive, covering installation, configuration, and troubleshooting scenarios. The company maintains active release cycles with regular updates and bug fixes, demonstrating ongoing commitment to the product.
Intermapper: Alternatives
Intermapper occupies a middle ground in the network monitoring market, serving organizations that need more than basic monitoring but don’t require enterprise-grade analytics. It competes primarily with tools like PRTG Network Monitor and ManageEngine OpManager in the small-to-medium business segment. For larger enterprises, solutions like SolarWinds Network Performance Monitor, Dynatrace, and LogicMonitor offer more advanced features and scalability.
The platform works best for IT teams managing 100-1000 devices who prioritize visual network mapping and straightforward alerting. Organizations requiring advanced analytics, AI-powered insights, or extensive cloud integrations should consider more modern alternatives. Intermapper’s strength lies in its reliability and simplicity rather than cutting-edge features, making it suitable for teams that value stability over innovation.
Intermapper: Final verdict
Intermapper remains a solid choice for organizations seeking reliable network monitoring without complexity. Its visual mapping capabilities and device-based pricing model offer clear value for small to mid-sized networks. The platform delivers on its core promises of network discovery, monitoring, and alerting with minimal fuss.
However, Intermapper shows its age when compared to modern competitors offering AI-powered analytics, cloud-native architectures, and advanced automation features. While it serves its target market adequately, organizations planning significant growth or requiring sophisticated monitoring capabilities should consider more scalable alternatives like LogicMonitor or Dynatrace.
Intermapper: FAQs
What’s the minimum number of devices I can monitor with Intermapper?
Intermapper’s entry-level license covers 25 devices for $1,650 annually. There’s no smaller licensing tier available, making this the minimum investment required. However, you can monitor unlimited components on those 25 devices without additional licensing fees.
Does Intermapper support cloud environments?
Intermapper can monitor cloud-based infrastructure as long as devices are IP-addressable and support SNMP or other monitoring protocols. However, it lacks native cloud service integrations found in modern solutions and works best with traditional on-premises or hybrid environments.
How does Intermapper’s pricing compare to competitors?
Intermapper uses device-based pricing rather than per-element pricing, which can be more cost-effective for organizations monitoring many components per device. Compared to enterprise solutions like SolarWinds or LogicMonitor, it’s less expensive but offers fewer advanced features.
What happens if my Intermapper server loses power?
Intermapper requires a reliable power source and UPS system to maintain continuous monitoring. Power outages can corrupt network maps, requiring recovery from automated backups. This makes proper power protection essential for reliable operation.
Can Intermapper integrate with automation tools?
Yes, Intermapper’s most recent versions include PowerShell integration for automated responses to network events. The platform can also integrate with Fortra’s Automate tool for network self-healing capabilities, though this requires additional licensing and installation.
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